Clear Scope. No Confusion.
What is managed
- Backup connections and data flow
- Encrypted onsite + offsite backup storage
- Daily monitoring for failures and missed backups
- Scheduled test restores to verify integrity
- Guided restore support
What is NOT managed
- Antivirus or endpoint security software
- Firewall management
- Device patching and updates
- User permissions and identity management
FAQs
What areas do you serve?
I primarily serve businesses along the I-75 corridor in Central Kentucky, including the Lexington-Richmond-London-Somerset areas. I focus on clients within about an hour of Berea, KY so I can reliably provide same-day onsite support when needed. In some cases, I may work with clients slightly outside this area — feel free to reach out if you're nearby and unsure.
What does Bennett Backup manage?
I manage the backup system and secure backup path for your business data. This includes encrypted data transfers, secure onsite and offsite backups, continuous monitoring, verification, and hands-on restore support. My focus is ensuring your data is protected, verified, and ready to restore, not just stored.
What makes Bennett Backup different from large cloud backup providers?
Most large backup or cloud storage services are designed for scale, not personal recovery. Bennett Backup was built to be hands-on and restore-focused. When you work with me, you're supported directly by the person who designed and manages your backup system—not a ticket queue or automated response.
Does Bennett Backup test restores?
Yes. Bennett Backup schedules and verifies test restores because a backup isn't truly ready until it restores successfully. Testing ahead of time helps ensure that when data is needed, recovery is calm, predictable, and controlled.
What happens if your business needs to restore lost data?
If a restore is needed, I will personally guide you through the process using verified restore points that have already been monitored and tested. Because the system is designed, monitored and maintained by me, the restores follow a known process instead of guesswork. The goal is steady recovery—not urgency or confusion.
How do I know my backups are actually working?
Each month, I provide a backup status report confirming successful backup activity and overall system health. These reports are designed to give clarity and confidence that your data remains available and ready to restore.
Does Bennett Backup replace cloud storage or file-sync services?
No. File-sync and cloud storage tools are designed for access and collaboration. Bennett Backup is designed for restore readiness and recovery. My role is to ensure your data can be reliably restored when it matters—not just synced or shared.
Where is offsite data stored?
Offsite backups are stored in a secure, encrypted data center. When appropriate, offsite backups will be stored in a data center that is geographically separated to reduce risk from regional outages or disasters.
How do I get started?
I start with a Backup Assessment. This allows me to understand your systems, priorities, and restore needs so I can design a backup approach that fits your business and supports smooth recovery.
Legal & Scope FAQ
Does Bennett Backup manage antivirus or endpoint security?
No. Bennett Backup does not provide endpoint security services such as antivirus, firewall management, or device patching. I focus on backup integrity and restore readiness.
Can Bennett Backup recover data that was already deleted or corrupted?
Recovery depends on available backup history and retention settings. I designed the system to maintain multiple restore points whenever possible, but restores are limited to data that was successfully backed up prior to deletion or corruption.
Are restores guaranteed?
No system can guarantee recovery in every scenario. My responsibility is to design, monitor, verify, and test backup systems to maximize restore readiness and reliability. Actual recovery depends on factors such as backup history, retention policies, and the nature of the data loss.
Are backups encrypted?
Yes. Data is encrypted during transfer and while stored, both onsite and offsite, to protect confidentiality and integrity.
Get a Backup Assessment
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